Student Refunds
You can sign up to receive your refund(s) via direct deposit through your SIS account. Otherwise, a check will be mailed to the address on your account.
Please follow these steps to elect to have your refund directly deposited into your checking, savings, or reloadable debit card account:
- Log into SIS.
- Select Student.
- Select Student Account.
- Select View and Pay Account.
- Select Manage Refunds.
First-time users:
- Click on Next twice.
- Choose your preferred refund method Bank Account, Reloadable Debit Card, or Paper Check.
- Follow the prompts to enter your bank account/reloadable debit card information.
Enrolled students who wish to edit refund method:
- Select Edit Refund Method.
ETA of Refunds
We cannot determine the exact date your refund will be mailed to you/deposited into your bank account. You will receive a notification via email once your refund is in process. Once you receive this notification, you can monitor the status of your refund via Manage Refunds.
If you are opting to receive your refund via paper check, log in to your SIS account and verify we have your current mailing address on file under Personal Information > View Addresses and Phone. If we do not have your most recent address on file, a $25.00 stop-pay fee will be assessed if a refund reissue is requested.
Refunds may be issued for the following reasons: overpayment, canceled/dropped course(s), financial aid, scholarship payments, etc.
Refund Policies
Refunds From Overpayment of Account (including Title IV Stafford Sub/Unsub Loans, Scholarships, Grants, Parent Plus loans, or Overpayment)
You can choose to receive your refund by ACH direct deposit, paper check, or reloadable debit card through your SIS account. For more information on how to sign up for electronic refunds and/or monitor the status of your refund, visit CCSNH Student Refunds.
You may check your SIS account to find out when your account has a credit or an NHTI refund has been posted. Once the NHTI refund is processed, you can expect to receive it as follows:
- ACH direct deposit: 3-5 business days
- Reloadable debit card: 3 business days
- Paper check: 14 business days.
Please make sure the most current mailing address is on file with NHTI; address changes are made in the Registrar’s office.
All federal Title IV funds (i.e., PELL, SEOG, Perkins Loan) are refunded according to the rules and regulations mandated by the U.S. Department of Education.
Refunds From Cancelled/Dropped Courses or Withdrawal From NHTI
You must officially withdrawal from a course with the Registrar’s Office. If you do not formally withdraw from a course by the deadline to drop with a refund (se Academic Calendar), you will be responsible to pay for the course. Certain fees are non-refundable.
Refunds From BTC Courses and Workshops
If you are registered for workshops through the Business Training Center (BTC), you must notify the BTC at least 5 business days prior to the first workshop session to receive a full refund. Refunds can take up to 2 weeks to process. This includes Dental Continuing Education workshops. Cancellations made after this deadline will result in a letter of credit being issued for a Dental Continuing Education course.
There may be exceptions for certain programs or workshops because of enrollment restrictions. Contact the BTC with any questions at 603-230-4022.
Housing Refunds
The current housing refund policy/schedule for housing and deposits can be accessed online (PDF).
Related Documents
Contact Us:
Bursar’s Office
31 College Drive
Concord, NH 03301
603-230-4012
Fax: 603-230-9302
NHTIbursar@ccsnh.edu
